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Guest Experience Software

Seamless Stays, Smarter Service

Deliver unforgettable stays with our Guest Experience Software, designed to elevate hospitality standards. Our software seamlessly integrates into hotel operations, ensuring smooth communication, personalized services, and real-time guest engagement from check-in to check-out.

Check out features to provide seamless interactions from pre-check-in to post-checkout

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Key Features & MODULES

Powerful Tools, Effortless Management

Unlock AI-powered personalization, smart room controls, digital concierge services, and frictionless communication—all designed to elevate guest engagement and loyalty.

1. Pre-Check-In – A Smooth Arrival

Enhance the guest’s arrival experience with a seamless, contactless pre-check-in process. Guests can complete check-in digitally, share preferences, and receive essential hotel information before arrival. This ensures a hassle-free start to their stay, reducing wait times and enhancing convenience.

  • Contactless Digital Check-In: Allow guests to check in via mobile, reducing wait times.
  • Pre-Arrival Preferences: Collect guest preferences for a personalized stay.
  • Welcome Messages & Hotel Info: Share key details, Wi-Fi credentials, and service availability.

2. During Stay – A Smart & Comfortable Stay

Empower guests with a personalized and automated in-room experience. From requesting amenities and housekeeping to controlling room settings like lighting and temperature via their smartphones, everything is just a tap away. Real-time notifications keep them informed about hotel services and special offers, ensuring a seamless and enjoyable stay.

  • Amenity & Housekeeping Requests:  Guests can order room service, housekeeping, or extra amenities with a tap.
  • Automated Smart Room Controls: Guests can adjust lighting, temperature, and entertainment from their phone.
  • Real-Time Notifications: Send alerts for hotel events, offers, or important updates.

3. Post-Check-Out – A Lasting Impression

Stay connected with guests even after their departure. The system remembers their previous preferences for future visits, simplifies lost-and-found management, and automates post-stay feedback collection. With streamlined damage reports and follow-ups, hotels can ensure a smooth post-checkout process, strengthening guest loyalty and encouraging repeat stays.

  • Remember Guest Preferences: Previous requests are saved for future visits.
  • Lost & Found Management: Streamline item tracking and communication with guests.
  • Damage Reports & Follow-Ups: Ensure smooth post-stay handling with automated reporting.
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admin dashboard

Centralized Control, Real-Time Insights

Empower hotel staff with a centralized dashboard that offers real-time insights into guest preferences, service requests, and room automation—ensuring efficiency, responsiveness, and superior service.

Streamlined Operations & Increased Efficiency
  • Manage all guest-related functions, room statuses, automation triggers, and service requests from one unified dashboard.
  • Track housekeeping schedules and maintenance updates in real-time.
  • Automate routine operations like lighting, HVAC, or housekeeping schedules to reduce manual effort and improve turnaround time.
Enhanced Guest Satisfaction & Personalisation
  • Store guest preferences including room temperature, lighting scenes, or do-not-disturb settings for repeat visits or loyalty perks.
  • Auto-configure rooms to match guest expectations even before they check in, ensuring a welcoming and personalized experience.
  • Enable staff to respond swiftly with real-time access to guest needs, preferences, and service history from the dashboard.
Cost Savings & Increased Revenue
  • Suggest upgrades or personalized add-ons of premium amenities, spa services, and dining experiences.during booking or stay, based on guest behavior insights.
  • Analyze usage trends to optimize staff deployment, maintenance schedules, and room readiness, minimizing operational wastage.
  • Monitor and control room energy consumption (lighting, AC, geysers) to reduce utility bills without compromising comfort.
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get in touch

Personalized Support,
Expert Guidance

Stay ahead in the hospitality industry with Guest Experience Software that enhances efficiency, increases revenue, and delivers exceptional guest stays.
Book a demo today and see the difference!
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